Community of Christ Camps — Print this. Laminate it. Keep it in your binder.
🔒 Locked Buildings on Arrival
1st: Campground Caretaker (wait 1 hour)
2nd: Campground Board Chair (wait 1 hour)
Escalate: Mission Centre
✗ Do NOT break locks or access without approval
👤 Staff Cancels Within 24 Hours
1st: Available screened staff backup
2nd: Your staff team
Escalate: Mission Centre
✗ Do NOT use unscreened staff
😤 Camper Behaviour Requiring Removal
1st: Conversation with camper
2nd: Closest support to camper
Escalate: Mission Centre
✗ Do NOT negotiate removal alone with parents
Document with facts and witnesses
🚑 Medical Emergency
1st: Emergency Services — 911
2nd: Mission Centre
Escalate: Emergency Services retain authority
✗ Do NOT delay emergency response
File incident report immediately
💰 Budget Overrun Concern
1st: Business Manager
2nd: Mission Centre
Escalate: Mission Centre
✗ Do NOT commit funds beyond budget approval
😡 Parent Conflict Escalating
1st: Mission Centre
2nd: Registrar
Escalate: Mission Centre
✗ Do NOT argue or defend decisions personally
Document with scripts and witnesses
⚠️ Campground Safety Hazard
1st: Campground Caretaker
2nd: Mission Centre
Escalate: Campground Board
✗ Do NOT authorize unsafe use
⏱️ Time-Based Escalation
Active camp: No response in 2 hours → escalate
Planning (1 month out): No response in 24 hours → escalate
Planning (general): No response in 48 hours → escalate
Safety issues: Immediate escalation — always